TrouwAmsterdam judgement report
4 star certification by Club Judge
TrouwAmsterdam is een nachtrestaurant, kunstruimte en club in de voormalige krantendrukkerij van Trouw, Het Parool, NRC en Volkskrant. Op de plek waar vroeger
de kranten van de persen rolden, wordt nu gedineerd, geborreld, geëxposeerd en gedanst. Trouw is van tijdelijke aard, op 31 december 2010 worden de deuren weer gesloten. Er is geïnvesteerd in een high-tech geluidssysteem, verder zijn de industriële elementen van de voormalige drukkerij intact gebleven. Dus veel staal en beton, wat de club een industrieel karakter geeft. Het past helemaal bij de eigenwijze en vooruitstrevende filosofie waarop muziek, streetfood en kunst bij elkaar worden gebracht.
The entrance is easy to find.
The venue is completely wheelchair accessible.
It’s easy to get there by bike and there’s plenty of parking space.
There are tram, bus or subway stops really close to the venue.
The public transport runs all night.
The venue is easy to reach by car and there’s free parking.
Describes the location of the venue.
Maximum capacity 600 people
Seating capacity 150
There are enough seats so it’s easy to find a place to sit down.
Total number of areas 1 area
Lounge areas 1 area
Smoking areas 1 area
Dining area 1 area
Restrooms 1 restroom
Describes the capacity of the venue.
The venue is open a few days per week.
Wait time to get in (when the venue is full) 10 minutes
Time to walk from entrance to first dance floor (when the venue is full) 2 minutes
You often have to wait a while to get into the venue, but not too long.
The hosts are very friendly.
The security personnel is very friendly.
Ticket counters 1 counter
Maximum ticket counter wait time 1 minute
There are hardly ever queues at the ticket counter so you almost never have to wait.
The cashiers at the ticket counter are very friendly.
They don’t use tokens so you pay for drinks and food with regular money.
The bartenders are very friendly.
The wardrobe staff is reasonably friendly.
The toilet staff is reasonably friendly.
The support staff is reasonably friendly.
The venue accepts feedback through a counseling hour, the internet, and by telephone
Describes the hospitality of the venue.
- Door fee: between €10 and €15
The door fee is reasonable for this kind of venue.
You can pay the door fee with cash and online
There is no ATM present in the venue.
The prices for drinks are rather high compared to other venues.
The prices for food are about average compared to other venues.
Describes the pricing of the venue.
The wardrobe can be found without any effort.
You can pay for the wardrobe with cash
Wardrobe wait time (when venue is full) 8 minutes
You often have to wait a while for the wardrobe, but not too long.
The wardrobe has enough room even when it’s busy.
The wardrobe is constantly watched so your items are safe.
The wardrobe procedures are clearly displayed.
The wardrobe token doesn't break or rip easily.
Describes the wardrobe of the venue.
The lighting is below average, it’s not quite what you would expect.
Areas such as the bar, wardrobe, stairs, etc. are not too dark and not too bright.
The audio quality is excellent, it’s really state of the art.
There are a few places where you can have a conversation.
The audio levels are high, it may hurt your ears and could cause temporary hearing loss.
The quality of the displays is below average, it’s not quite what you would expect.
Describes the light, audio, and displays of the venue.
Average wait time (for a single order) 2 minutes
You hardly ever have to wait before you can place an order.
You can clearly see which drinks are available.
They have almost all drinks.
The drinks are really good, they all taste and look great.
They don’t serve cocktails.
You can clearly see the food that’s available.
They have a large menu.
The food is really good, it all tastes and looks great.
You can pay at the bar with cash and using a credit card
They have vending machines for condoms and cigarettes
Describes the drinks and food available at the venue.
Non-alcoholic drinks
Alcoholic drinks
| Bier per glas |
€2,50 |
| Mixdrank |
€7,– |
| Wijn |
€3,– |
The DJs or bands are nationally known.
Describes the music at the venue.
Most people in the audience are nice and friendly.
There are usually more women than men.
The audience usually has a greater than average number of students, gay and lesbian people, locals, urban people, and classy people
Describes the audience of the venue.
They have an emergency alarm.
They have enough emergency exits.
The emergency exits are clealy indicated with illuminated signs.
The escape routes have the required width and height.
They have an evacuation plan.
The empoyees have been instructed what to do in case of emergency.
They have fire extinguishers.
They have first aid in the venue.
Describes the safety of the venue.
They have enough security personnel, even when it’s busy.
The security personnel has uniforms and patrols the venue
They hardly search visitors at all.
They don’t search visitors for drugs.
If drugs is found, access to the venue is denied
They have some security cameras.
Describes the security of the venue.
The entrance looks decent, but could be cleaner.
The floors, walls, mirrors, and furniture are clean.
The dance floors are clean and smell nice.
The bars are clean.
The toilets are reasonably clean, but could use some work.
They have enought waste baskets so it’s easy to dispose of your waste.
Empty glasses are collected, but you may see some standing around when it’s busy.
The quality of the air inside the venue could be better.
The personnel wears uniforms.
The bar personnel takes great care to pepare drinks in a hygienic way.
The toilets are easy to find.
There are enough people staffing the toilets.
Average wait time for the gentlemen’s toilets 2 minutes
Average wait time for the ladies’ toilets 4 minutes
- Price per toilet visit: Free
After washing, you can dry your hands with paper towels and a blow dryer
In the toilets you’ll find hand soap and urinal dividers
They have a wheelchair accessible toilet.
Describes the hygiene of the venue.
